Terms & Conditions

Effective Date: [Insert Date]

Welcome to [your-website.com] (“we”, “our”, “us”), operated by [Your Company Name], [Registered Address Placeholder].

By accessing or using our website and services, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, please do not use our website or services.

1. Service Overview

We provide custom copywriting, SMM management, and graphic design services, delivered on a per-order basis for clients in Europe and worldwide.

2. Eligibility

To use our services, you must:

Be at least 18 years old or of legal age in your jurisdiction;
Have the legal authority to enter into contracts;
Provide accurate and complete information when placing an order.

3. Ordering, Pricing, and Payment

All services are available for order via our website [your-website.com].
The total price, including any applicable taxes or fees, will be clearly displayed prior to payment.
We accept payment by Visa and Mastercard.
All payments must be made in advance and in Euros (EUR, €).
No work will commence until full payment has been received and confirmed.
All payments are non-refundable, except as required by law or as outlined in our Refund Policy.

4. Service Delivery

Once payment is completed and confirmed, work on your order will begin.
Delivery timelines may vary depending on the nature of your order and will be communicated to you upon confirmation.
You will receive all deliverables via the contact information provided at checkout (e.g., email).
You are responsible for ensuring your contact details are accurate and up to date.

5. Use of Services & Client Responsibilities

You agree to use our services only for lawful purposes.
You are responsible for providing all required information to enable us to fulfil your order.
We reserve the right to refuse service or terminate orders if there is evidence of fraudulent activity, abuse, or violation of these Terms.

6. Intellectual Property

All materials, designs, and content created as part of our services remain our intellectual property until full payment is received.
Upon receipt of full payment, intellectual property rights may be transferred to the client, unless otherwise specified in writing.
Website content and branding are owned by or licensed to [Your Company Name] and may not be copied, reproduced, or used without prior written consent.

7. Refunds & Cancellations

Due to the customised nature of our digital services, refunds are generally not offered once work has commenced or deliverables have been provided, except as outlined in our Refund Policy.

If you believe you are eligible for a refund, please refer to our Refund Policy and contact us at hello@creativesparkstudios.co.uk within 14 days of purchase.

8. Third-Party Services

Where applicable, we may coordinate or refer clients to third-party providers (e.g., for printing or digital distribution). We are not responsible for the actions, performance, or quality of service of any third party.

9. Limitation of Liability

While we strive to provide high-quality, professional services, we do not guarantee any specific business outcomes as a result of using our services.

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

Our total liability, in any circumstance, shall not exceed the amount paid by you for the relevant service.

10. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website and services after such changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.